There are terms and conditions that apply relevant to the use of the AGGTE WPC Cladding & Decking website . This page will tell you how these conditions would be applicable. The conditions to be stipulated herein shall be in full effect upon the use of the website and once you open it, it means that you agree with all the terms and conditions given. If you disagree with any of the terms and conditions given, please refrain from using our website.

Our Terminology
We will refer to ourselves as “AGGTE WPC Cladding & Decking”, “us”, or “we” throughout the website. On the other hand, when we say “you”, we are referring to the user or viewer of this site.

The registered office for AGGTEDeck Enterprises Incorporateds (T/A AGGTEDeck Composite Cladding & Decking) is based at Bagong Daan, Diversion Road, Brgy. Cawit, 4208 Taal, Batangas, Philippines. The DTI business registered company number is 1267182 with BIR COR number: 297-844-375-000.

Use of our website is subject to these following terms of use:
All the information contained in this website is for your information and use only. It may be subject to change without notice. However, should there be any changes, we will surely notify you.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timelines, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. As the viewer, you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any of such inaccuracies or errors to the fullest extent permitted by law.
The use of any information or materials contained in this website is solely at your own risk, and the company will not be liable for that. As such, it will be your responsibility to make sure that any products, services or information in this website would meet your specific needs.
Furthermore, this website contained material which is owned or licensed to us. It includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction is prohibited other than those that are in accordance with the copyright notice which are also contained under the terms and conditions.
There are trademarks used in this website which are not a property of or is not licensed to the operator but the sources have been acknowledged herein.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. Also, Linking this website to another website or document without the consent of AGGTE WPC Cladding & Decking is highly prohibited.
The use of the website and any dispute arising out of its use shall be subject to the Laws of the Philippines.
Please also see our privacy policy for more information or email us at info@aggtedeck.com if you have any questions.

Terms and Conditions for Sale of Goods
Definitions

• • AGGTE WPC Cladding & Decking: We or us.
• • Customer: Any person who buys goods from us for purposes that is outside his trade, business or profession.
• • Goods: All goods and services sold by us to you including packaging, manuals and any other ancillary components.
• • Conditions: This means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by us.

The conditions that apply to your purchase of goods from us:

• • The conditions in Section A shall apply to your purchase of goods from us whether you are a consumer or not.
• • The conditions in Section B only apply to your purchase of goods from us if you are not a consumer.

Section A

Making an agreement to purchase our goods

• • The specification, color, description and price of individual goods can change.
• • The invitation for you to order goods from us is not an offer by us to sell to your goods of the specification and description at the price indicated.
• • Your order is an offer to us to buy the goods of the specification and description at the price indicated.
• • Your orders to buy the goods that fit the specification and description at the price indicated will be accepted whenever possible. This case will be concluded with an agreement between you and us.
• • Whenever it is not possible to accept your order to buy the goods of the specification and description at the price indicated, we will advise you by e-mail. We will also send you an offer to sell the goods of the specification and description at the price stated in the e-mail and will state until when the offer is valid for your reference.
• • The offer may be accepted by email within the stipulated period. This will also be concluded with an agreement between you and us.

Delivery of the goods

• • The price of the goods does not include delivery by us to you unless otherwise stated.
• • On your behalf, we shall arrange for delivery of the goods to your address and the courier shall be our responsibility.
• • The costs of carriage and any insurance shall be reimbursed by you and shall be due on the date for payment of the price.
• • We shall advise you by e-mail of the date when the courier has collected your goods.
• • Please make sure that you carefully check and inspect all the items. Check also the packaging if it is a parcel delivery. On the driver’s sheet or hand terminal, mark all items that you found to be damaged. It is important to note that, we will not accept any claims for damaged items if you have signed during the delivery that all items are in good condition or if the items are unchecked. If there are any errors upon the delivery of your orders, contact our customer care team within 48 hours. Please be advised also that you may be asked to supply photographic evidence to support your claim.

Section B

Payment and price

As a company policy, the delivery of goods will only be done after payment. The due date of the payment is when the goods have been allocated for dispatch. It is important that you follow the prescribed period of payment. The price that will be due to you covers the actual cost of the product, the courier charge inclusive of the value-added tax if applicable.

Delivery

• • To speed up the delivery, we will try to organize the collection of the goods by our courier within the time estimated.
• • If we are unable to do so, we reserve the right to deliver them within 30 days beginning with the day after the day of the agreement between us.
• • If we are unable to deliver the goods to you within 30 days beginning with the day after the day of the agreement, we shall take the following measures:
  • • inform you by e-mail;
  • • make a further offer to you by e-mail to sell you the goods of the specification and description at the delivery time stated in the e-mail and will state the period for which the offer or the price remains valid.
  
  

Your right of cancellation

The rights of cancellation set out below apply to any agreement between you and us.

• • You have a right to cancel the agreement at any time before the expiry of a period of 7 working days beginning with the day after the day on which you receive the goods, unless the item is a specific size, made to measure or a none regular stock item, if refused 50% of the order or the return haulage fee will be deducted from the refund.
• • You may cancel by giving us notice in any of the following ways:
  • • in writing which you leave at our registered company address;
  • • in writing which you send by post to our registered company address;
  • • By giving us a call.
• • In the event that you will cancel the agreement, you must:
  • • return the goods to us at the address given above. We strongly recommend all goods should be returned via recorded delivery.
  • • return the goods completely. (please note the definition of goods given above).
  • • be responsible for the cost of returning the goods to us at the address given above.
  • • take reasonable care of the goods as your duty (including reusable packaging, manuals etc.) until they are returned to us.
  • • see to it that all the goods are received by us and are not damaged in transit.
  
  Moreover, the company will:
  • • reimburse any sum paid by you or on your behalf under or in relation to the agreement (not including the costs of carriage).
  • • charge you the direct costs to us of recovering any goods supplied by us if you fail to return the goods to us.
  • • reserve the right to charge 4% of the total order value to compensate against Credit Card / Merchant Service charges absorbed by us when an order is cancelled. We may also charge 20% of the order when goods have left for delivery and have to be returned to us, you have 1 hour from delivery confirmation to cancel before charges are applied. This may be done strictly by telephone only.
  
  

Our right of cancellation

If for circumstances beyond our reasonable control, we cancel the agreement at any time before the goods are delivered by giving notice to you, we shall not be liable for any other loss or damage whatever arising from such cancellation.

Cancellation of orders in transit

We reserve the right to charge 20% of the sales value or the return haulage fee charged of Php3,500 for Metro, Manila & South Luzon area and Php7,000 for outside of Metro Manila and South Luzon area (whichever is higher) when goods have left for delivery and have to be returned to us for a refund. The above will apply and an additional charge will be levied if orders have to be redelivered, charged at the same rate stated above.

Statutory rights

Your right of cancellation is in addition to your other statutory rights. However, the after sales service and guarantees and the voluntary code for the return of goods by you to us mentioned below do not affect your statutory rights.

Retention of title by us

• • You will be held liable for the goods upon its receipt. Even if the delivery has been made properly, the goods will not be entrusted to you until:
  • • you have paid the price plus value added tax (if applicable) in full; and
  • • no other sums whatever shall be due from you to us.
  • • in the event that payment is received by us in full prior to delivery then you will be entitled to receive the goods at the time of actual delivery.
• • When the ownership of the goods has been passed to you, we have our full trust and confidence to you as bailee for us
• • You shall be responsible to store the goods (at no cost to us) separately from all other goods in your possession and mark it in such a way that they are clearly identified as our property.
• • Even if the goods (or any of them) remain as our property, you are allowed to sell them in the ordinary course of your business at full market value for our account. Any such sale or transaction shall be a sale or use of our property by you on your behalf and you shall deal as principal when making such sales or transactions.
• • Until property in the goods passes from us the entire proceeds of sale or otherwise of the goods shall be held in trust for us and shall not be mixed with other money or paid into any overdrawn bank account and shall be at all times identified as our money.
• • We shall be entitled to recover the price (plus value added tax) even if that property in any of the goods has not been passed from us.
• • Until such time as property in the goods passes from us, you shall upon request deliver up to us such of the goods as have not ceased to be in existence or resold. If you fail to do so we may enter upon any premises owned, occupied or controlled by you where the goods are situated and repossess the goods. On the making of such request your rights to sell, use or otherwise deal with the goods shall also be ceased.
• • You shall not pledge or in any way charge by way of security for any indebtedness any of the goods that are our property. Without prejudice to our other rights, if you do so all sums whatever owing by you to us shall forthwith become due and payable.
• • You shall insure and keep insured the goods to the full price against ‘all-risks’ to our reasonable satisfaction until the date that property in the goods passes from us, and shall whenever requested by us produce a copy of the policy of insurance. Without prejudice to our other rights, if you fail to do so all sums whatever owing by you to us shall forthwith become due and payable.
• • You shall promptly deliver the prescribed particulars of this contract to the Registrar in accordance with the law. Without prejudice to our other rights, if you fail to do so all sums whatever owing by you to us shall forthwith become due and payable.

Acceptance of the goods

• • After the courier have delivered the goods to the address you have specified, the company will consider that you have received the goods.
• • You are not entitled anymore to reject the goods that are not in accordance with our contract if you have already accepted the delivered goods.

Rejection of the goods

In the event that you have done the correct procedure in rejecting the goods which are not in accordance to our contract, you shall still pay for the full cost of it unless you are able to return to us the goods before the price payment is due.

Return of goods which are in accordance with the contract

• • The company shall not accept the return of goods which are delivered to you in accordance with our contract without our prior written approval and on terms toe be determined by our absolute discretion which is in accordance with our returns authorization procedure.
• • You shall be liable to shoulder a handling price of 25% of the invoice price once we agree for you to return the goods. Note that the goods must be returned by you to us carriage-paid and in the original packaging.
• • We have absolute discretion to return to you or store at your cost or do appropriate rights and remedies we deem necessary those goods that are returned without our prior approval even if the goods are in accordance with our agreement.

Variations in description or specification

We may deliver goods of a different description or specification from that agreed which is agreed upon to comply with any applicable safety or statutory requirements. But we shall assure you that such will not materially affect the quality or fitness for purpose of the goods.

Limitations upon our liability to you

• • In case of any breach of contract or negligence, except for death and or personal injury, our liability to you shall be limited only to the price of the goods together with any other expenses incurred by you in notifying us or returning the goods to us.

Choice of law and jurisdiction

• • This contract is subject to the law of the Philippines.
• • All disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of The Philippines.
• • If any part of these terms and conditions shall be found to be unlawful, it shall not affect the validity or enforceability of the remainder of the conditions.

Guarantees and after sales service

• • We guarantee that the goods that you will receive correspond to the description and specification that you have stated.
• • We guarantee that the goods are of very satisfactory quality once it is delivered to or collected by our courier.
• • We are using a voluntary code which can be found below in relation to the return of goods which have failed to meet your expectations.
• • We shall include the terms of any manufacturer’s guarantee and after sales service within the documents accompanying the goods.
• • We are willing to provide advice to you in accordance with the conditions below.
• • We are always prepared to offer advice about the goods and services we offer.

Voluntary code for the return of goods by you to us

• • This code is applicable only between us (the company) and you (the costumer).
• • This code is intended to promote good relations between you and us.
• • The code is entirely voluntary and does not affect your statutory rights.
• • We recognize the possibility that the goods that may be supplied by us to you may not meet your expectations. Based from our experience, this may be attributed to several reasons like the defect of goods at the point of collections.
• • We recognize that goods supplied by us to you may not meet your expectations.
• • We will endeavor to establish why the goods have failed to meet your expectations without an opportunity of inspecting and testing the goods so that necessary actions may be taken.
• • When the goods fail to meet your expectation, we highly encourage you to follow the procedure that we have previously stated with an explanation of the problem so that we will be able to handle your concern in the promptest and efficient manner.
• • In such cases where we agree that the problem has come out because of a defect in the goods at the point of collection, we shall:
  • • refund the cost of the goods to you if returned within 7 days of the date of delivery to you provided that the goods are unused and packaged as originally supplied.
  • • replace the goods or provide you with a credit for the cost of the goods.
  
  
• • In any other case, we will try to offer assistance for us to resolve the problem you have stated, but this will also be subject to the following conditions:
  • • Depending upon the age and condition of the goods, we may be prepared to accept the return of the goods subject to a restocking charge (to a maximum of 25%) and refund or credit the balance of the cost of the goods.
  • • For every case where you will return to us the goods which were found to be defective at the point of collections, you shall allow us to inspect and test the goods first.
  • • To such extent that it will be established that there was no defect in the goods at the point of the collection to you, we reserve the right to charge you Php3,500. The said amount shall be your share for the cost of transportation to be incurred for inspecting and testing the goods.
  • • In case that the age or condition of the goods is the reason why we could not accept the return, we will redeliver the goods to you prior to dispatch. In such case, you agree to pay to us the reasonable cost of re-delivering the goods to you.